Resort Studio
Privacy Policy
The Forgetten House — ResortStudio
Last updated: October 21, 2026
About this policy
This policy explains how ResortStudio handles information in The Forgetten House for Meta Quest. Contact: admin@resortstudio.net. It covers the game and support communications, rather than all features of this website.
Offline gameplay and information use
The game is designed to be played offline and does not require a separate in-game account. ResortStudio does not collect or transmit personal information from gameplay to its own servers, and does not use in-game advertising or developer-operated player analytics.
VR tracking and controls
The game uses headset and controller position, orientation and button input to display the VR experience and enable interactions. These inputs are processed locally for gameplay. ResortStudio does not transmit them to its servers or use them to identify you.
Saved progress and settings
The game may store progress and preferences on your device. ResortStudio does not receive these local files. You can remove local game data through your headset’s app storage controls where available. Removing game data may permanently erase progress. Any platform-managed backups are subject to your Meta settings and policies.
Your photos, videos and audio
The game does not offer access to or import of your personal photos, videos or music. Audio and video included with the game are used for the game experience.
Meta platform services
Meta independently handles the headset operating system, store purchases, downloads and platform services under its own privacy policies. Those services may process account, device, diagnostic and transaction information. Offline gameplay does not mean the headset or store never connects to Meta. See Meta’s privacy information at https://www.meta.com/legal/privacy-policy/.
Support and privacy requests
If you email admin@resortstudio.net, we receive your email address and anything you choose to include. We use this information to respond, troubleshoot and handle privacy requests. We retain support messages only as needed for those purposes and applicable legal obligations. Our email provider processes messages to deliver this service. Do not send passwords, identity documents or payment-card details.
Sharing and deletion
ResortStudio does not sell personal information. Support information may be processed by our email service provider or disclosed when legally required. To request access, correction or deletion of information you have sent us, email admin@resortstudio.net. We do not hold copies of local gameplay data; requests about Meta-held information should be directed to Meta.
Changes
We will update this page and its date if our practices change.
Contact
ResortStudio